Frequently Asked Questions
1.Is MileStrong an LED display manufacturer or a supplier?
MileStrong is a professional LED display manufacturer and solution provider headquartered in Changsha, Hunan, China. We conduct our own R&D, manufacturing, and project support for LED display products, covering standard LED displays, transparent LED displays, custom LED display products, and conventional LED displays.
2.What types of LED displays does MileStrong manufacture?
MileStrong manufactures indoor LED displays, outdoor LED displays, transparent LED displays, rental LED displays, creative LED displays, immersive and XR display products, as well as LED poster displays, OLED displays, and Micro LED display products.
3. Can MileStrong customize the size, shape, or structure of an LED display?
Yes. MileStrong can customize display dimensions, cabinet structure, screen shape, and overall configuration based on project requirements. Providing project drawings, dimensions, or installation site photos helps us assess your customization needs more accurately.
4. How do I choose the right LED display for my project?
The right LED display depends on factors such as the application, viewing distance, installation environment, screen size, brightness, and pixel pitch. Indoor and outdoor projects require different product configurations. Share your project details with MileStrong, and we can recommend a suitable product.
5. Can I order a sample before placing a bulk order?
Yes. MileStrong can arrange samples depending on the product, for purposes such as product testing, client demonstration, project evaluation, or comparing different configurations.
6.Can MileStrong provide spare parts for LED displays?
Yes. MileStrong provides spare parts based on the product type and project requirements to support ongoing maintenance and replacement needs.
7.How long does LED display production typically take?
LED displays can generally be completed within approximately 7–15 business days, depending on order quantity and product type. For commonly stocked products, we maintain sufficient inventory to help shorten delivery times. (Lead times for all products can be confirmed with our sales team.)
8.What shipping options are available for LED display orders?
MileStrong can arrange international shipping based on order quantity, product type, destination, and delivery requirements. Common options include sea freight, air freight, rail transport and so on. The specific shipping method will be confirmed according to your needs.
9.What after-sales support does MileStrong provide?
MileStrong provides a 2–3 year warranty, technical support, and spare parts supply to support ongoing operation and maintenance.
10.Can I visit MileStrong's factory or showroom?
Yes. Please contact us through the Contact Us page to schedule a visit.
Changsha Headquarters & Showroom:
4/F, Building B15, Phase II, Xincheng Chuangzhi Industrial Park, No. 456 Heping Road, Furong District, Changsha, Hunan, China
Shenzhen Conventional LED Display Division:
Building 4, Yinjin Technology Industrial Park, Fengjing South Road, Hewan Community, Matian Subdistrict, Guangming District, Shenzhen, Guangdong, China
Shenzhen XR / Immersive LED Display Division:
3/F, Building 5, Xinlianhe Industrial Park, Bao'an District, Shenzhen, Guangdong, China
Shenzhen Transparent LED Display Division:
3/F, Tianyou Building, Yuekang Road, Bao'an District, Shenzhen, Guangdong, China
Shenzhen E-Commerce LED Display Division:
2/F, Building 4, Tangwei Community, Industrial Avenue, Fuhai Subdistrict, Bao'an District, Shenzhen, Guangdong, China